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Do you ship back orders?No, we do not ship back orders.
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What terms do you accept?We accept all credit cards at this time and we do not charge a service fee. We also offer terms with credit approval.
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Where do you ship from?We ship from Lancaster, PA
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How long does it take to ship my order?We typically ship within 24-48 hours. The only exceptions might be if our warehouse is closed for receiving a shipment.
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Can I ship on my own shipping account number?We ship via UPS Ground service, but we are happy to apply your own UPS or FedEx account number to your shipment.
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Who is my sales representative?Please give us a call at 877-883-7472 or email info@clementinegifts.com and we'll be happy to look up the sales representative in your area.
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Where are you located at the Atlanta Market?We are in the Enchanted Moments showroom in building 2 on the 14th floor. We'd love to see you there!
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