top of page
  • Do you ship back orders?
    No, we do not ship back orders.
  • What terms do you accept?
    We accept all credit cards at this time and we do not charge a service fee. We also offer terms with credit approval.
  • Where do you ship from?
    We ship from Lancaster, PA
  • How long does it take to ship my order?
    We typically ship within 24-48 hours. The only exceptions might be if our warehouse is closed for receiving a shipment.
  • Can I ship on my own shipping account number?
    We ship via UPS Ground service, but we are happy to apply your own UPS or FedEx account number to your shipment.
  • Who is my sales representative?
    Please give us a call at 877-883-7472 or email info@clementinegifts.com and we'll be happy to look up the sales representative in your area.
  • Where are you located at the Atlanta Market?
    We are in the Enchanted Moments showroom in building 2 on the 14th floor. We'd love to see you there!
bottom of page